Projecta IM2000 Operations Instructions Page 52

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Section 8
Troubleshooting
Section Overview
This section will cover the following:
Basic Troubleshooting.
Common Problems/Solutions.
Contacting Technical Support.
Product Return Procedure.
24-Month Limited Warranty.
Basic Troubleshooting
In the event that your IM483 doesn’t operate properly, the first step is to
identify whether the problem is electrical or mechanical in nature. The next
step is to isolate the system component that is causing the problem. As part of
this process you may have to disconnect the individual components that make
up your system and verify that they operate independently. It is important to
document each step in the troubleshooting process. You may need this
documentation to refer back to at a later date, and these details will greatly
assist our Technical Support staff in determining the problem should you need
assistance.
Many of the problems that affect motion control systems can be traced to
electrical noise, controller software errors, or mistakes in wiring.
Problem Symptoms and Possible Causes
Symptom
Motor does not move.
Possible Problem
No power.
Unit is in a reset condition.
Invalid microstep resolution select setting.
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